Practical Advice for Business Owners About Responsive Web Design

Tatia Burdett
Tatia Burdett
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You might have heard the term Responsive Web Design during your online business journey. With people browsing the internet on a variety of devices—most commonly their phones—making sure your website looks and works great everywhere is necessary.

There is a good chance you are on your phone right now. Am I psychic? No, it’s just a statistical guess.

What is Responsive Design?

Responsive design means your website automatically adjusts its layout and content to fit the screen size (height and width), resolution (the amount of detail a screen can show), and orientation (landscape vs portrait) of the device being used. This ensures a seamless experience for users on smartphones, tablets, laptops, and desktops.

Think about a time you visited a poorly optimized website on your phone. Maybe it looked fine on a desktop, but navigating it on mobile was frustrating. Responsive design eliminates this problem by adapting your website for any device.

Take a look at weather.gov, for example:

Sceenshot of weather.gov on a mobile phone, specifically an iPhone SE. Featuring an imagine of the actual page that does not have a mobile friendly or responsive website. Text is too small and difficult to read.

Why is Responsive Design Important?

  • Improves User Experience (UX) A responsive website ensures visitors can easily navigate your content without friction. Smooth navigation builds trust, reduces bounce rates, and increases engagement.
  • Boosts SEO Google and other search engines prioritize mobile-friendly websites. If your site isn’t optimized for mobile, your rankings—and consequently, your organic traffic—will suffer.
  • Increases Accessibility According to Pew Research, 15% of people access the internet solely through mobile devices. Many more use mobile phones often. If your website isn’t responsive, you risk alienating these potential customers.
  • Competitive Advantage Frustrated users are likely to leave your site and turn to a competitor. By offering a responsive design, you keep potential clients engaged and improve your chances of conversion.

How Responsive Design Works

Responsive websites adjust dynamically based on screen size, using:

  • Flexible grids: Layouts that scale proportionally to fit different devices.
  • Media queries: Code that detects the screen width and applies the appropriate design.
  • Breakpoints: Specific screen widths (measured in pixels) that trigger changes in layout.

For example, a desktop layout might display multiple columns, while the same content on a phone stacks vertically for easier reading.

Many CMS’s have template’s that are responsive out of the box, but that is not always the case, especially if you are using something like WordPress.org. It is your job, or your developer’s job, to make sure it looks and functions on any device.

Don’t Overlook These!

  • Images: Should resize proportionally and load properly on all devices.
  • Buttons and navigation: Must remain functional and easy to use, even on small screens.
  • Forms and input fields: Should adjust in size and be easily clickable. Test these carefully, as virtual keyboards on mobile devices reduce the visible screen area (known as the viewport).
  • Popups and modals: Must remain accessible and easy to close. Few things frustrate users more than an popup that can’t be closed.

Testing Your Website for Responsiveness

How do you know your site is responsive?

Manually Test Check your website on various devices, including phones, tablets, and desktops. Pay attention to:

  • Horizontal scrolling (a big no-no)
  • Small, unreadable text
  • Broken layouts or overlapping content
  • Buttons that are too small or difficult to click

Use Developer Tools Most web browsers have built-in tools to simulate different devices. To access them:

  • Right-click anywhere on your screen and select “Inspect” (or press F12).
Screenshot of a portion of a website, with the right click menu open and highlighted on the Inspect option. The portion of the page in the screenshot highlights the Responsive Development service provided by Click Tailors.
  • From the developer tools, manually resize your window
Gif featuring a website with developer tools open, switching and demonstrating a responsive web design and mobile friendly design by growing and shrinking the page width.
  • Or switch to device view
Looping gif featuring a website with developer tools open, switching from device view from iPhone to iPad to demonstrate responsive web design and a mobile friendly design.

Online Testing Tools There are free and paid tools available that analyze your site’s responsiveness and highlight issues.

Encourage a friend or colleague to test your website as well. Fresh eyes often catch problems you might miss.

Responsive Design is Non-Negotiable

Responsive design isn’t just about shrinking your website for smaller screens. It’s about designing an optimized experience for users on every device. In fact, many designers now adopt a mobile-first approach, ensuring the mobile experience is seamless before expanding to larger screens.

Remember, responsive design isn’t reserved for big businesses. Every business, regardless of size, benefits from wider reach and usability.

Need Help?

If you’re not sure where to start, don’t worry. Take some time to explore your website—use it as a visitor would. If you notice issues, fix them. And if you need guidance, feel free to reach out to us.


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